Vitality Hub
Vitality Hub Edinburgh · UK
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Last updated: 28 August 2026

Cookie Policy

This Cookie Policy explains how Vitality Hub uses cookies and similar technologies to recognize you when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

01 — Definition

What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. They allow the website to recognize your device and remember information about your visit, such as your language preference, items in your shopping cart, or whether you have already seen a particular page.

Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information. Cookies set by the website owner are called first-party cookies, and cookies set by parties other than the website owner are called third-party cookies. Third-party cookies enable features such as embedded content, analytics, and advertising to be delivered through our website.

In addition to cookies, we may use other similar technologies on our website, such as web beacons, pixel tags, and local storage. These work in similar ways to cookies and are governed by the same principles described in this policy.

02 — Purpose

Why We Use Cookies

We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons so that our website can operate properly. We refer to these as essential or strictly necessary cookies. Without these, features such as adding items to your cart, completing a checkout, or accessing a secure account area would not function.

Other cookies enable us to track and target the interests of our users to enhance the experience on our online store. For example, we may remember which product categories you browse most often so that we can present relevant product information when you return. Third parties serve cookies through our website for analytics and other purposes, helping us understand which pages are visited most, which products are viewed, and how visitors find our site.

We do not use cookies to identify you personally or to track your activity beyond our website, except where required to provide a feature you have explicitly requested or where we are legally required to do so.

03 — Categories

Types of Cookies Used

We group the cookies and similar technologies used on our website into the three categories below. Each category serves a distinct purpose and carries a different level of necessity for the site to function.

Essential

Essential website cookies

These are strictly necessary to provide you with services available through our website and to use some of its features, such as access to secure areas like your account and the checkout process.

Always active
Functionality

Functionality cookies

These are used to enhance the performance and functionality of our website — remembering language preferences, recently viewed products, or your saved wishlist — but are non-essential to its use.

Optional
Analytics

Analytics & customization cookies

These collect information in aggregate form to help us understand how our website is being used, which pages perform well, and how effective our outreach is at reaching interested customers.

Optional
04 — Your choices

Controlling Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager that appears when you first visit our website, or by adjusting your web browser settings to refuse all or some cookies. Most modern browsers allow you to manage cookies through their privacy or security settings panels.

If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted. For example, without essential cookies you will not be able to add items to your cart or proceed through checkout. Without functionality cookies, your language and display preferences will not be remembered between visits.

To help you manage cookies in your browser, here are direct links to the official settings guides for the most common browsers:

  • Chrome — Manage cookies in your browser settings under Privacy and security
  • Firefox — Block or allow cookies in Enhanced Tracking Protection
  • Safari — Clear cookies and manage website data under Preferences, Privacy
  • Edge — Configure cookie permissions in Settings, Cookies and site permissions

Deleting cookies from your browser will sign you out of most websites and may clear saved preferences. You can repeat this at any time, and you are free to change your choices as often as you wish.

05 — Changes

Updates to This Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. When we make material changes, we will update the last updated date at the top of this page and, where appropriate, notify you through a prominent notice on our website.

Please re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. Continued use of our website after any changes indicates your acceptance of the updated policy, unless you adjust your cookie preferences through the Consent Manager or your browser settings.

06 — Contact

More Information

If you have any questions about our use of cookies or other technologies, please email us at [email protected]. We are committed to transparency regarding our digital operations and your privacy.

You may also contact us by post at 21 Princes Street, Edinburgh EH2 2BY, United Kingdom, or by telephone at +44 131 496 5327 during our office hours: Monday to Friday 09:00–18:00, Saturday 10:00–16:00.