Contact Vitality Hub Support
Our Edinburgh-based team is ready to help with questions about products, orders, or nutritional information. Reach us by phone during business hours, email anytime, or send a message through the form below.
+44 131 496 5327
Available Monday through Friday, 9:00 AM to 5:00 PM UK time. For queries outside these hours, email is the fastest route.
Send a message at any time. We aim to respond to all email inquiries within one business day.
Send us a message
Fill in the form below and select the category that best matches your inquiry. Including your order number for delivery questions helps us locate your information quickly.
Support channels for every query
Order and Delivery Inquiries
If you have a question about an existing order, please include your order number in your message. This allows us to quickly locate your information and provide an accurate update on your package's status.
Most delivery queries can be resolved by checking the tracking link in your shipping confirmation email, but we are happy to assist if you encounter any issues with the courier or have not received your tracking details. For changes to an order that has already been placed, contact us immediately and we will do our best to make adjustments before dispatch.
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Product and Nutritional Guidance
Not sure which vitamin or mineral is right for you? Our team can provide detailed information about the ingredients, formats, and intended uses of every item in our catalog. We can explain the role of specific nutrients and how they fit into a balanced diet.
While we cannot provide personalized dietary advice, we are committed to helping you understand our products so you can make an informed choice for your daily routine. Browse our full range to compare formats and ingredients side by side.
Browse our catalogWholesale and Professional Accounts
Vitality Hub welcomes inquiries from wellness professionals, local shops, and gyms in the UK who are interested in stocking our supplements. We offer competitive wholesale rates and dedicated support for our professional partners.
If you would like to discuss a bulk order or a long-term partnership, select "Wholesale Inquiry" in the contact form above, and one of our account managers will get back to you with our current trade price list.
Please include your business name, location, and the product lines you are interested in stocking. This helps us prepare a relevant proposal before our first conversation.
- Business name and registered address
- Product lines of interest
- Estimated monthly volume
- Preferred contact method
Technical Support and Feedback
If you experience any difficulties using our website or have suggestions on how we can improve your shopping experience, please let us know. We are constantly working to make vitalityhub.info more user-friendly and secure.
Your feedback helps us ensure that our digital platform meets the standards our customers expect. We appreciate you taking the time to share your thoughts, whether it is a bug report, a usability suggestion, or a note about what is working well.
Our Edinburgh location
Our central Edinburgh location allows us to manage logistics and support efficiently across the UK. While we do not operate a walk-in retail space at this address, all correspondence and product shipments are coordinated from here.
Frequently asked questions
We aim to respond to all inquiries within 24 business hours. If you contact us over the weekend, we will get back to you on Monday morning. For urgent delivery queries during business hours, calling us directly is the fastest option.
We process orders quickly, but if you contact us immediately after placing your order, we will do our best to make the necessary changes before dispatch. Once an order has been handed to the courier, changes are no longer possible and a return may be required instead.
Include your order number, which starts with "VH-" and can be found in your confirmation email. If your query is about delivery, also mention the date you placed the order and the delivery address so we can trace it quickly.
We can explain the ingredients, formats, and intended uses of the products in our catalog, and how specific nutrients fit into a balanced diet. We are not able to offer personalized dietary advice or individual recommendations. For tailored guidance, a qualified nutrition professional can take your full dietary context into account.
Still need help? Our team is standing by.
Whether it is a question about a product, a delivery update, or a wholesale inquiry, we are here to make your experience with Vitality Hub straightforward. Call us during business hours or send a message anytime.